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Frequently Asked Questions (FAQ)
- We really want to clean and stain our deck before winter. It has some weathered oil based stain on it, that mostly worn away, and other than that its just really dirty. Is it too late?You will always get better results when it's warmer. The EFC-38 cleaner and mild stripper is effective in cooler thempritures, down to about 40 degrees. You will have to be patient with it and give it a little extra time to pre soak but you should be in good shape, especially if you wait for the warmest part of the day, or in the wood is in direct sun. Woodrich Brand EFC38 & Citralic Wood Restoration Kit
- We want to completely strip our wood and start over using Woodrich Brand products, is it too later for this year?That really depends on what brand of stain or sealer you are trying to remove from the wood. If it is a solid color finish or a film forming product like you find in most box stores it's going to be best to wait until the tempretures are about 60 degrees. The heavy duty stripper works best in warmenr tempretures. It will make the job go much smoother if you can wait. There is no chance of getting good results with the stripper below 40 degrees. Woodrich Brand Wood Stripping Kit - HD80 & Citralic
- How much are the Shipping Charges, can it be Expedited?Free Shipping is included in the price. We are restricted from shipping liquids by air so we are not able to expidite the shipping for the stain. We are happy to make arrangments to rush your Cleaners and prep products so that you can get started on your project so that you are ready when the stain arrives. Contact Project Support with your special needs and we will get you atken care of! (314)762-8865
- How long does it take to ship, when will I get the product.We ship most orders the same day we receive them with a daily pick up time between 2 - 3pm CST. Your order ships from the Midwest so it's next day to Chicago or Nashville, Two or three days for anywhere on the East Coast and then three or four days delivery to California and out West.
- What is the lowest temperature that I can apply the Timber Oil Deep Wood Stain?The timber Oil deep penetrating wood stain can be applied as long as the tempretures are above freezing. We normally recommed above 40 Degrees F. to be safe. The stain penetrates more slowly in cooler tempretrures so you want to give it extra time to soak in and push any moisture out of the wood. You will notice the finish dries more slowly in colder tempretures as well. This means you want to allow for extra time before walking on the wood and also more time before the wood is rained on after application. Woodrich Timber Oil Wood Stain - 5 Gallon (woodrichbrand.com)
- How long does it typically take for Timber Oil Stain to dry? Will there be an odor?As long as the temperature during the day is above 70 degrees, the timber oil stain will dry in 2-3 days. The odor from the stain will typically go away after the stain has dried.
- Can I apply Wiping Stain over Deep Penetrating Stain, I am looking for a bit more of a Sheen or Luster? I already finished with the Deep Penetrating Stain.Yes, in this case it will be important that the ambient temperature is above 60 degrees for the Wiping Stain to cure.
- What caulking is compatible for use with timber oil on my log house? Any recommendations?You can use any calk that is compatible with oil-based finishes.
- My pergola is not dirty but I am re-staining the entire deck. I have used cleaner AND brightened on the floor. Do you recommend brightener only, before staining if the pergola does not need to be cleaned?As long as the surface of the wood is clean, you can go ahead and stain the pergola. The brightener would be optional.
- Do I need to protect painted surfaces from the cleaner or brightener?Normally the cleaner and brightener will not affect newer paint. It's still a good idea to mask or use a spray shield to protect areas you don't intend to treat with the cleaner or brightener.